Terms of service
Terms of Service
Overview
This website is operated by Luna Legs. Throughout the site, the terms "we", "us" and "our" refer to Luna Legs. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms, you may not use the site or place an order.
Products
We make every effort to display our products and their colors accurately. We cannot guarantee that your screen's display will be accurate. All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.
Shipping and delivery
We ship worldwide. Delivery times are estimates and typically range from 5–10 business days depending on destination. Delays caused by customs, carriers, or events outside our control are not our responsibility, though we will always assist you in tracking your order. Import duties or taxes charged by your country are the customer's responsibility.
Pricing and payment
All prices are listed in CAD (Canadian dollars) unless otherwise stated. We reserve the right to modify prices at any time. Payment must be received in full before an order is processed.
Returns and refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Order acceptance and cancellation
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. If we cancel an order after payment, you will receive a full refund.
Accuracy of information
Product descriptions and testimonials reflect general customer experiences and are not guarantees of specific results. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Limitation of liability
To the fullest extent permitted by law, Luna Legs shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
Governing law
These Terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.
Changes to terms
We reserve the right to update these Terms at any time. Changes take effect when posted on this page.
Contact
Questions about these Terms should be sent to support@lunalegs.com.
